Frequently Asked Questions
Quick answers to common questions
Getting Started
How do I add the bot to my server?
Click the "Add to Discord" button on the homepage. You'll be redirected to Discord
where you can select which server to add it to. You need "Manage Server" permission.
What permissions does the bot need?
View Channel, Send Messages, Send Messages in Threads, Embed Links, Attach Files and
Read Message History, plus Manage Messages and Manage Webhooks, which only seamless translation
(Server Pro) uses. They are requested when you add the bot. It also uses Discord's Message Content
and Server Members intents. The install page explains each one.
Is the bot free?
Yes. Every core feature is free, up to 5,000 translations per 30 days per server. Optional
Premium plans add encryption, auto-delete, higher server limits and the full tutor.
Donations pay the running costs first; anything left funds development.
Commands
How do I translate text?
Use
/translate and enter your text. Select the target language from
the dropdown. Source language is auto-detected, or you can specify it manually.
Only you see the answer. Press Post in channel if you want everyone there to see it.
What does /watch do?
/watch @user sends you that user's messages in this server, translated, by DM,
while you are still a member and can see the channel. Pick the language with language:,
or it uses the server's default. Use /unwatch to stop.
Can I prevent others from watching me?
Yes.
/settings privacy allow_watch:False turns off being watched and removes your
watchers in every server. Turn it back on with /settings privacy allow_watch:True.
To block one person in one server, use /blacklist. /watchers shows who watches you.
What languages are supported?
110 languages for
/translate and right-click Translate Message, and 55 by flag reaction,
including English, Spanish, French, German, Japanese, Korean, Chinese, Arabic, Hindi, Portuguese,
Russian, and many more. The translation provider detects the source language for nearly all of them.
Privacy
Does the bot store my messages?
Yes, for a limited time. Each logged translation keeps up to the first 500 characters of the original
and the translated text, the language pair, your Discord user ID, the server ID and the time, so you
can see your history on the dashboard. On the free plan it is deleted after 90 days; Premium stores it
encrypted and deletes it on the plan's schedule. A cache keeps translated text for 24 hours, looked up
by a hash of the original. We never sell data. To delete yours, run
/deletedata in Discord.
How is translation processed?
Text is sent to Google Translate (its unofficial web endpoints), and to Microsoft Azure Translator
only when Google fails. The provider also detects the source language. The
privacy policy lists every third party and what each one receives.
Troubleshooting
Bot isn't responding to commands
Make sure you're using slash commands (type
/). Check that the bot
has permissions in the channel. Try kicking and re-adding the bot if issues persist.
Translation quality is poor
Quality depends on the translation provider (Google Translate, or Microsoft Azure Translator when
Google fails). Use clear sentences without heavy slang. Some language pairs translate better than
others. Report persistent issues in the support server.
How do I report bugs or request features?
Join the support server
and post it there. Include as much detail as possible about the bug or your feature idea. There is no email contact.
Voice translation
Can the bot translate voice?
Yes. In a voice call it captions each sentence, translated, about two seconds after it is said, and can say it out loud in the other language. Voice messages and recordings are translated too. Live voice is part of every Premium plan; voice messages and recordings are free within limits. How to set it up.
Does the bot record what I say?
No. Nobody is listened to until they pick the language they speak with /voice language, and /voice stop ends it. Audio is turned into text on our own machines and dropped; transcripts are not stored. The text is translated like a typed message.
Which languages can it speak?
84 of the 110: some with natural voices, some clear, some basic and a little robotic. Every language is captioned and translated. /voice languages shows the full list.
Why is live voice Premium?
Voice is heavy work: every sentence is heard, translated and spoken on real machines, and every ten busy calls at once fill a graphics card. Paid plans and donations are what keep it running. What it takes.
Still stuck?
Ask in the support server — questions, bug reports and feature requests all welcome.
Join the support server